Usability / UCD / UX Training Courses

Intensive and interactive courses delivered by UX experts.

Currently all public courses are in central London, but we will also design and then deliver bespoke tailored courses for you at your place - contact us to discuss.

UX Strategy

Learn how to create user experience strategies that meet the needs of your customers and your business

Next course:

  • London: Tue 27th Mar, 2018 - Limited places
  • London: Thu 31st May, 2018 - Places available

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Customer/User Research Methods & Practice

Get insight and understanding of your customers so you can deliver services to drive the behaviour you want.

Next course:

  • London: Wed 11th Apr, 2018 - Places available
  • London: Thu 2nd Aug, 2018 - Places available

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Fundamentals of Service Design

How to design joined up services and create great customer experiences that close the gap between customer expectations and perceptions.

Next course:

  • London: Wed 4th Apr, 2018 - Limited places
  • London: Tue 19th Jun, 2018 - Places available

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Designing for emotion

How to use emotional cues in your designs to make people love you, your products, and your services.

Next course:

  • London: Wed 27th Jun, 2018 - Places available
  • London: Thu 27th Sep, 2018 - Places available

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CPUX-User Testing Certification

This professional 3-day UX certification programme covers usability evaluation methods and theories – in particular usability testing.
- independently assessed/certified by iSQI

Next course:

  • London: Tue 24th to Thu 26th Apr, 2018 - Places available
  • London: Tue 17th to Thu 19th Jul, 2018 - Places available

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CPUX-Foundation Certification

Professional 3-day UX certification program covering user experience methods and theories
- independently assessed/certified by iSQI

Next course:

  • London: Tue 13th to Thu 15th Mar, 2018 - Limited places
  • Sheffield: Wed 18th to Fri 20th Apr, 2018 - Places available
  • London: Tue 1st to Thu 3rd May, 2018 - Places available

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Fundamentals of Design Thinking, Ideation & Creative Collaboration

Extracting knowledge and ideas from diverse people to create ‘remarkable’ customer experiences

Next course:

  • London: Wed 7th Mar, 2018 - Places available
  • London: Thu 5th Jul, 2018 - Places available

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Creating superior customer services & UX with User Centred Design

(new title for our popular ‘beyond usability’ course)

Next course:

  • London: Wed 6th to Thu 7th Jun, 2018 - Places available
  • London: Wed 19th to Thu 20th Sep, 2018 - Places available

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Designing for persuasion

How to make sure your design and copy creates action and prevents procrastination

Next course:

  • London: Thu 26th Jul, 2018 - Places available
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Designing for the human mind/brain

Exploiting psychology and neuroscience to deliver exceptional interactive design

Next course:

  • London: Thu 10th May, 2018 - Limited places
  • London: Wed 15th Aug, 2018 - Places available
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Rapid prototyping with AXURE (beginner)

Understanding Axure and creating basic HTML prototypes

Next course:

  • London: Tue 15th May, 2018 - Places available
  • London: Wed 29th Aug, 2018 - Places available
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Rapid prototyping with AXURE (intermediate)

Creating prototypes with interaction design

Next course:

  • London: Wed 16th May, 2018 - Places available
  • London: Thu 30th Aug, 2018 - Places available
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Rapid prototyping with AXURE (advanced)

Creating prototypes with complex interaction design

This course is available on request

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User testing

How to do it yourself to get key insights and make improvements to the way you interact with your customers

Next course:

  • London: Wed 23rd May, 2018 - Places available
  • London: Thu 6th Sep, 2018 - Places available
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Practical accessibility

For managers, content providers and designers

Next course:

  • London: Mon 19th Mar, 2018 - Places available
  • London: Wed 8th Aug, 2018 - Places available
Find out more
"Aimee is an enthusiastic and engaging trainer. I liked the breakout sessions and having the ability to work in teams to explore ideas."

Kaylie Mitten
Digital Product Manager, RSA

"Most definitely recommended. It was by far the best course I have been on."

Stacey Hole
Product Usability Analyst, Hailo

"Great facilitation & atmosphere - there were lots of 'reasons why' for stuff I thought I understood, very useful."

Jon Bounds
Web Editor, Oxfam

"I came away with ideas and ways to put what I've learnt into practice immediately."

Natalie Heaton
Specialist Editor, Bupa

"Very impressed with each of my experiences with Bunnyfoot."

Steph Tole
Web Development Manager, Screwfix

"I found the course to be really inspiring. The group work and the use cases we worked through really brought the topic to life. Our tutor provided excellent advice and training. I'm really thrilled I passed!"

Keith Tomlinson
Global Digital Community Manager, Unilever

"Really enjoyed the course at Bunnyfoot. Gave me a good overview of human centred design, our teacher Becs helped us understand how this fitted with latest industry practice, and it put me in a good position for the exam."

Amy Tatton-Brown
Digital e-Commerce Conversion Manager, Lloyds Banking Group

"Good price, excellent examples and work development."

Mark Pickering
Change Director, Barclays

"I would recommend Bunnyfoot. The course was useful, informative and evidence to back it all up."

Jessica Woods
UX Designer, House of Commons

"It was Interactive. I liked the fact there were breaks between sections to write scenarios, fill in the boxes and sense check what learnt!"

Caroline Lambert
Head of Customer Research, The FT

"I liked the practical work and exercises which were quite challenging."

Bejal Karia
User Experience Architect, John Lewis

"Thank you for the course last week, the content was compelling and the delivery engaging, I look forward to learning more."

Emmanuel Kolade
Senior User Experience Design Manager, PWC

"The content was great and just what I wanted. It was great to have a small group, easy to interact and feel interacted with."

Amy James
UX Researcher, Moonpig